Reference

Privacy Policy for your n73 account

Our Privacy Policy explains what account data we collect, why we use it, and how you can ask us to update, access, or remove certain details.

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n73 Privacy Policy for your n73 account
CONTACT PATHS

Three privacy contact routes

Privacy requests need the right channel so we can check your account safely before making changes.

Account privacy email Write to our privacy mailbox for access, correction, deletion, cookie, or data-use questions. We may ask for a limited identity check before acting, so the request is linked to your account and not to another person.
Live chat privacy handoff Start with live chat when you are already signed in and need help finding the privacy route. The chat team can collect the request category, then move sensitive matters to a safer email trail.
Wallet record queries For UPI, Paytm, PhonePe, or Google Pay references, share only the transaction ID, date, and account mobile number. We do not need your full bank statement for a basic privacy check.
DATA CARE

Six ways we handle privacy

We treat privacy as part of account operations, not as a side document. The same care used for sign-in checks, wallet records, and support history is reflected in this policy, with clear…

Account details

We collect details such as name, mobile number, email, sign-in records, device signals, and account status. These help us run your account, detect unusual access, answer support queries, and keep records accurate.

Cookie controls

Cookies help keep you signed in, remember basic preferences, measure page performance, and protect sessions from misuse. You can adjust browser settings, though some account and security features may not work as expected without them.

Payment references

Wallet activity may create references connected with UPI, Paytm, PhonePe, or Google Pay. We use these records to reconcile account balances, review disputes, verify withdrawals, and meet legal or banking duties.

Security access

Only trained team members with a work reason can see sensitive account data. Access is logged, internal permissions are limited by role, and unusual account activity can trigger extra checks before changes are made.

Retention periods

We keep records only for as long as needed for account service, legal duties, tax checks, dispute handling, security checks, or fraud prevention. After that, records are deleted, anonymised, or separated from active account use.

Your requests

You can ask to access, correct, update, or delete eligible data linked to your account. Some records may be kept where law, payment reconciliation, disputes, or security duties require continued storage.

Privacy questions before opening your account

These answers explain how the Privacy Policy works in everyday account situations. They cover the details we collect, why payment references appear in account records, how cookies support access, and how you can contact us about privacy choices.

We collect details needed to create and protect your account, such as name, mobile number, email, sign-in data, device signals, and verification status. We also record support history when you contact us.

UPI, Paytm, PhonePe, and Google Pay may appear in account records when you use them for wallet activity. We use related references for reconciliation, withdrawal checks, dispute handling, and required recordkeeping.

No, we do not sell your personal data. We share data only when needed for account operation, payment processing, security checks, support handling, legal duties, or requests from authorised bodies.

Contact the privacy mailbox from the email linked to your account and clearly state what needs correction. We may request a basic identity check before changing details that affect access or wallet records.

We keep records while your account is active and for required periods after that where legal, tax, dispute, payment, or security duties apply. Data that is no longer needed is deleted or anonymised.

You can request deletion of eligible account data through the privacy contact route. Some records may remain where law, payment reconciliation, dispute handling, fraud prevention, or security duties require continued storage.

We may share limited data with payment partners, security tools, support systems, professional advisers, or authorised bodies when necessary. Access depends on local law and is available where local law permits.

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